SKILLED TRADES ONTARIO SREGIONAL MANAGER, APPRENTICESHIP SERVICES

JOB OPPORTUNITYPosition Title: Regional Manager, Apprenticeship ServicesPosition Type: Fixed-Term ContractContract Length: up to Twelve (12) MonthsLocation: Thunder Bay or Sudbury, ON (North Region)Job Grade: 7Salary Range: $105,677.00 to $147,964.00/yearHours of Work: 36.25 hours/weekReporting to: Director, Regional OperationsThis posting is applicable to: Internal/External ApplicantsSkilled Trades Ontario (STO) is a Crown agency responsible for skilled tradescertification in Ontario, which includes:

- Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
- Issuing certificates of apprenticeship to completed Ontario apprentices.
- Assessing experience and qualifications of individuals who have not completed
- Administering exams, including certifying exams, in all trades subject to
- Issuing Certificates of Qualification in all trades with certifying exams.
- Renewing Certificates of Qualification in compulsory trades.
- Maintaining a Public Register of people authorized to work in compulsory
- Researching apprenticeships and the trades.

The Regional Manager, Apprenticeship Services oversees the stakeholder engagementrequired to support apprenticeship program advocacy and apprentice success. This roleincludes leading a team of Apprenticeship Advisors who will market the apprenticeshipprogram to potential apprentices, employers, and stakeholders, highlighting its benefitsand opportunities. The manager will also provide support to apprentices, employers andjourneyperson to address barriers to apprenticeship progression and completion.



Themanager will ensure effective collaboration with educational institutions, communitycenters, and organizations to promote skilled trades careers. Additionally, the managerwill guide the consultation process to help apprentices set and achieve their career goals.

SKILLED TRADES ONTARIO SREGIONAL MANAGER, APPRENTICESHIP SERVICES

Responsibilities:

- Program Awareness & Recruitment Initiatives: Lead regional efforts to promote STO apprenticeship programs, working in collaboration with regional groups suchas schools, community organizations, and employers. Design initiatives aimed atincreasing program participation and broadening awareness of apprenticeship
- Program Management & Oversight: Participate in the administration of STO’sapprenticeship programs, ensuring that services such as registration, trainingagreements, and certification processes are delivered efficiently and align withprovincial and STO standards.
- Stakeholder Coordination & Engagement: Work closely with regionalemployers, training providers, apprentices, and other stakeholders to facilitate thesmooth operation of apprenticeship programs. Act as the main point of contact forregional program-related inquiries, ensuring stakeholders are supportedthroughout the apprenticeship journey.
- Apprentice and Employer Support Services:



Lead a regional team responsiblefor delivering extended direct support to apprentices and employers, ensuring theyreceive timely assistance with training agreements, exams, and certificationprocesses. Implement strategies to address common issues faced by apprenticesduring the lifecycle of their apprenticeship program.
- Monitoring Program Metrics & Reporting: Track key performance indicators(KPIs) for apprenticeship services, such as registration and completion rates, andexam success. Provide detailed reports to STO leadership to evaluate programeffectiveness and highlight areas for improvement.
- Issue Resolution & Program Improvements: Manage the resolution ofescalated regional issues related to apprenticeship services, such as disputesover training agreements or certification concerns. Use insights from these issuesto suggest improvements to STO’s apprenticeship service delivery model.
- Exam Administration & Delivery Services: Oversee the regional administrationof apprenticeship examinations, including scheduling, invigilation coordination,exam security, and results handling. Ensure exams are delivered in compliancewith STO policies, provincial regulatory requirements, and fairness standards.Implement processes that support accessibility, minimize disruptions, and maintainintegrity in all exam-related activities.

Qualifications:

- Certified Trades Skilled is considered an asset.
- Bachelor’s degree in education, public relations, strategic communications, socialservices or a related field or equivalent combination of site supervisory experiencealong with Trade certification.
- Extensive experience in public or stakeholder relations, particularly in theeducation, workforce development and skilled tr

📌 Regional Manager, Apprenticeship Services (Northeastern Ontario)
🏢 Skilled Trades Ontario
📍 Northeastern Ontario