Lead Olive Garden restaurant operations through guest satisfaction, team development, and accountable sales budget execution. Build relationships while supporting service standards.

As General Manager, you will lead a hospitality team and strengthen operational excellence. The role requires restaurant operations knowledge, coaching experience, and comfort with complex business metrics. You will help create connections with Guests while maintaining Olive Garden standards.

Key Responsibilities:

- Monitor Key Performance Indicators related to Guest satisfaction
- Identify satisfaction gaps and develop SMART action plans
- Resolve Guest complaints and gather experience insights
- Coach restaurant leadership on consistent Guest connections




- Develop Managers and Associates through coaching and training

Requirements:

- Previous hospitality leadership experience with operational excellence
- Extensive restaurant operations knowledge, including food and beverage
- Proficient people management and coaching experience
- Ability to understand business metrics and improve Key Performance Indicators
- Mediation, facilitation, presentation, and report writing skills

Bring hospitality leadership, coaching, and guest satisfaction expertise to Olive Garden’s General Manager position.

📌 Olive Garden Restaurant General Manager (London)
🏢 Olive Garden
📍 London