03 Nov
|
Hillmar Industries
|
Delta
03 Nov
Hillmar Industries
Delta
Job Title: Junior Technical Sales Representative/ Sales Assistant Position Summary We are seeking a motivated, customer-focused Junior Technical Sales Representative to support business growth by developing new customer relationships, managing existing accounts, and identifying opportunities to increase sales. The successful candidate will serve as a key point of contact for customers, distributors, and agents, providing professional sales support throughout the entire customer journey—from initial inquiries and quotations to order processing, project coordination, and post-sales service. This role requires a strong combination of technical understanding, customer relationship management, and organizational skills. The ideal candidate is proactive, detail-oriented, commercially minded, and committed to delivering an exceptional customer experience.
Key Responsibilities
Business Development & Sales:
• Identify, develop, and pursue new business opportunities to expand the company's customer base and market presence.
• Build and maintain strong, long-term relationships with existing customers, distributors, agents, and business partners.
• Proactively follow up on sales leads, customer inquiries, quotations, and outstanding opportunities.
• Understand customer requirements and recommend appropriate products, solutions, and services.
• Work toward achieving established sales targets and business development objectives. Customer Relationship & Account Management
• Act as a primary point of contact for assigned customers, providing timely, professional, and effective support.
• Maintain regular communication with customers to ensure satisfaction and identify opportunities for additional business.
• Provide comprehensive pre-sales and post-sales support, addressing customer questions and resolving issues in a timely manner.
• Coordinate internally to ensure customer expectations are understood and fulfilled. Quotation & Proposal Management
• Review customer specifications and requirements to determine the company's ability to meet project needs.
• Prepare accurate and competitive quotations, proposals, and sales presentations.
• Ensure quotations and proposals are submitted within agreed timelines.
• Review product costs, selling prices, and spare parts pricing using historical purchasing and sales information.
• Follow up on submitted quotations and maintain accurate records of sales activities and opportunities. Order & Project Coordination
• Coordinate with Production and other internal departments to monitor order progress and provide customers with timely delivery updates.
• Support order processing and follow through on customer commitments.
• Communicate project requirements, delivery schedules, and potential changes to relevant stakeholders.
• Work collaboratively across departments to ensure smooth execution of customer orders and projects. Commercial & Contract Administration
• Participate in commercial negotiations with customers and business partners.
• Review proposed contract terms and conditions and submit them to the Finance team for review and approval.
• Ensure pricing, quotations, and commercial documentation are accurate and comply with company policies and approval procedures. Education Qualifications &
Experience:
• High school diploma required.
• Post-secondary technical education or Mechanical Engineering coursework is preferred. Qualified Experience
• Ideally three years of sales, business development, or customer account management experience.
• Experience in a technical, industrial, manufacturing, or distribution environment is considered an asset.
• Demonstrated ability to develop customer relationships, prepare quotations, negotiate commercial terms, and close sales opportunities. Technical & Professional Skills
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Experience with CRM systems, ERP platforms, or other sales and order management software is an asset.
• Strong written and verbal English communication skills.
• Excellent organizational, time-management, and follow-up skills.
• Strong attention to detail and the ability to manage multiple priorities and deadlines.
• Ability to interpret customer requirements and translate them into practical business solutions. Key Competencies
• Customer-focused mindset and commitment to service excellence.
• Strong interpersonal, communication, and relationship-building skills.
• Results-driven with a proactive approach to business development.
• Effective negotiation, problem-solving, and decision-making abilities.
• Ability to work independently while contributing effectively to a collaborative team environment.
• Strong sense of accountability, initiative, and ownership. Performance Measures & Success Indicators Performance will be evaluated based on the following key indicators:
• Achievement of assigned sales targets and revenue objectives.
• Development of new customers and growth of existing accounts.
• Accuracy, competitiveness, and timely delivery of customer quotations and proposals.
• Consistent and effective follow-up on sales leads and outstanding quotations.
• Customer satisfaction, responsiveness, and relationship retention.
• Effective coordination of customer orders, projects, and delivery commitments.
• Compliance with company pricing, contract approval, and commercial procedures.
• This is NOT a commission-based sales job.
Working hours
are Mon-Fri 630am-300pm Must have valid working permit willingness to start on or before November 15, 2026
📌 Junior Technical Sales/Sales Assistant (Delta)
🏢 Hillmar Industries
📍 Delta