General Responsibilities and Skills

- a) Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- b) Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills
- c) Experience in programming and analysis; specialized CRM software package support at the specified experience level
- d) Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- e) Experience in structured methodologies for the development, design, implementation and maintenance of applications
- f) Experience in design, code, test, debug and document applications
- g) Experience in the use of object and/or third generation language development tools
- h) Experience in one or more programming languages
- i) Experience in application design, latest design patters, deployment and troubleshooting
- j) Experience with relational and hierarchical database technologies
- k) Experience in the use of information retrieval packages using query languages
- l) Experience with one or more communications protocols
- m) Experience in structured methodologies for the design, development, implementation and maintenance of applications
- n) Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- o) A team player with a track record for meeting deadlines CRM Software Development Skills
- p)



Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
- q) Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
- r) Experience with middleware and gateways
- s) Expertise in specific tools for CRM software development Desirable Skill
- t) Knowledge and experience with programming Internet-ready applications
- u) Knowledge and experience in rapid application development (RAD) methodologies
- v) Knowledge and understanding of Information Management principles, concepts, policies and practices Experience with middleware and gateways
- w) Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- x) Ability to provide post-implementation support and resolve any post-implementation technical issues
- y) Experience conducting design walkthrough sessions with project team Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- z) RESTFul API Design & Development: Architecture, configuration, and deployment of Inbound and Outbound Siebel RESTful APIs utilizing the Siebel Application Interface (AI) and Tomcat application container
- aa) Ability to provide user and system documentation as required





Experience Requirements

Software Development Experience – 30%

- a) 10+ years experience (including recent experience) solutioning and hands-on configuring complex Siebel Public Sector solutions including the use of integration with Siebel e-Services, Siebel Remote, Siebel EAI, EIM, SMARTScript, Web Services and Siebel BI Publisher
- b) 10+ years experience integrating with Single Sign On solutions like OID, GO-PKI, and Public Secure
- c) 5+ years of hands on experience in developing Web Services using SOAP
- d) 5+ years experience developing integration using REST service
- e) 5+ hands on experience customizing Siebel Open UI and PM/PR scripting
- f) 5+ years hands-on developments experience with Siebel Smart Scripts and Task based UI
- g) 4+ years hands on experience with Jscript boostrap framework
- h) 10+ years experience developing unit testing scripts
- i) 10+ years setting up and developing solutions with multi-organization data structures and data visibility
- j) 10+ years experience configuring picklist and list -of-value (LOV) for multiple organizations and multiple languages
- k) 2+ years experience configuring in Siebel IP 20.x

Technical Skills – 25%

- a) 10+ years of demonstrated and hands on experience with Siebel Public Sector 8.x
- b) 10+ years demonstrated and hands experience with Siebel EAI, Web Service, Data transformation and integration
- c) 10+ years with Siebel data modelling and EIM
- d) 5+ years of hands on experience with Siebel OpenUI and PM/PR scripting
- e) 10+ years demonstrated and hands experience with Siebel e-services, Siebel EIM, BI Pu

📌 Software Developer (Toronto)
🏢 Softline Technology
📍 Toronto