Job Title: Customer Service/Call Centre

Duties:

- Call sales leads and schedule appointments between customers and sales reps

- Provide customer service on the phone and by email
- Perform general office tasks such as filing, data entry, and organizing documents
- Answer phone calls and respond to emails in a professional and pleasant manner
- Knowledge of computer software, such as Gmail, Excel, Word
- Collaborate with team members to ensure efficient office operations

Qualifications:

- Demonstrated experience in handling large volume of phone calls
- Experience in an office environment is an asset
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to work independently
- Professional demeanor and customer service-oriented mindset

- Must be fluent in English

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Benefits:

- In office parking

Experience:

- Customer service: 3 years (required)

Work Location: In person

📌 Customer Service/ Office Staff (Maple)
🏢 On star windows and doors
📍 Maple