Are you a friendly, professional, and organized individual who loves providing outstanding service? Nita Lake Lodge is looking for a Reservations Coordinator to be the first point of contact for our guests, setting the tone for their memorable experience with us.
What You’ll Do:
- Handle hotel, dining, and spa reservations efficiently.
- Process direct, third-party, and group reservations with precision.
- Manage guest deposits and payments.
- Assist guests with special needs and provide detailed information on local attractions.
- Complete weekly and monthly occupancy reports.
- Support the coordination and implementation of special promotions.
- Contribute to a positive team environment.
- Assist the revenue manager with inventory management.
- Ensure all tasks comply with emergency and safety procedures.
What You Bring:
- High school diploma or equivalent (post-secondary education in hospitality is a plus).
- Prior experience in hospitality or hotels.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
- Excellent English communication skills (additional languages are an asset).
- Strong organizational skills and attention to detail.
- Ability to work in a fast-paced environment and multitask effectively.
- Exceptional guest service focus and phone manner.
- Ability to work independently and as part of a team.
- Flexibility to work various shifts, including days, evenings, weekends, and holidays.
Why Nita Lake Lodge?
- Be an ambassador for a premier property in Whistler.
- Join a dynamic and supportive team environment.
- Opportunity for growth and development in the hospitality industry.
- Work in a beautiful location with access to incredible local attractions.
If you’re passionate about delivering exceptional service and want to be part of a fantastic team, apply today!
Nita Lake Lodge
Where unforgettable experiences begin.
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Benefits:
- Company events
- Discounted or free food
- Extended health care
- In office parking
- Paid time off
- Wellness program
Application question(s):
- Do you currently have long-term, secure housing in the Sea-to-Sky area that will support you for at least the next 12 months?
- Can you describe a time you have delivered luxury service?
- How many years have you worked in a hotel?
Work Location: In person
📌 Reservations Coordinator (Whistler)
🏢 Nita Lake Lodge
📍 Whistler
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