Receptionist / Treatment Coordinator (Canada)

Receptionist / Treatment Coordinator (Canada)

03 Nov
|
WORKFORCE Dental Staffing
|
Canada

03 Nov

WORKFORCE Dental Staffing

Canada

PLEASE NOTE THIS JOB REQUIRES 2 YEARS OF EXPERIENCE AS A DENTAL ADM/TC AND YOU MUST LIVE WITHIN A MAXIMUM 45MIN COMMUTE FROM KITCHENER, ON

Join a Team Where Your Expertise and Impact Are Valued!

Are you a detail-oriented dental skilled who takes pride in building strong patient relationships and keeping office financial systems running smoothly?

We are an established, busy 3-operatory general dentistry practice with a loyal patient base and a supportive team of 6–10 professionals. We pride ourselves on combining a warm, welcoming environment with modern technology (Opes software, digital sensors, iTero scanner, and PAN). We are seeking a reliable, professional Dental Receptionist / Treatment Coordinator to play a key role in our front desk operations and patient experience.

Location

- Kitchener, ON

Work Schedule

- Thursday: 10:00 AM – 7:00 PM (Flexible: Thursday start times can be adjusted later)

- Friday: 10:00 AM – 7:00 PM

- Saturday: 10:00 AM – 5:00 PM

Start Date: November 2, 2026

Core Responsibilities

- Patient & Schedule Management: Coordinate patient appointments, streamline day-to-day scheduling, and deliver exceptional, welcoming customer service.

- Treatment Coordination & Billing: Process insurance claims, submit pre-determinations, handle payment collections, and present financial options clearly to patients.

- Financial Systems:



Actively manage and follow up on accounts receivable and outstanding balances to maintain practice financial health.

- Administrative Operations: Maintain accurate patient files, manage patient communications, and ensure seamless patient flow.

Pay Rate: $25.00 – $35.00 / hour (commensurate with experience) + Comprehensive Dental Coverage

Qualifications & Requirements

- Experience: Minimum 2 years of dental front desk experience required (Note: Position is not open to new graduates).

- Technical Skills: Strong background in dental insurance, treatment coordination, and managing accounts receivable. Experience with dental practice management software (Opes experience is an asset).

- Soft Skills: Outstanding communication skills, strong attention to detail, dependability, and a genuine passion for relationship-building.

Why You’ll Love Working With Us

- Positive Office Culture: Work alongside a collaborative, respectful team that values every member's contribution.

- Modern Systems: Enjoy efficient workflows supported by up-to-date dental technology.

- Meaningful Impact: Take ownership of your role in an environment where leadership respects your expertise and supports your success.

Ready to Apply?

If you are looking for a rewarding role in a thriving, well-managed practice, we would love to hear from you! Submit your updated resume today and expect a text message from our hiring team if you're qualified!

📌 Receptionist / Treatment Coordinator (Canada)
🏢 WORKFORCE Dental Staffing
📍 Canada

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