We are looking for a hospitable, reliable person to fill an Administration/ PTA position. The successful candidate should be enthusiastic, quick learner with excellent interpersonal skills and with ability to multi-task.
Suitable person should demonstrate valuable communication skills with empathetic attitude and must have strong organizational, time-management skills and readiness for welcoming challenge of working in a busy, fast paced clinic setting.
JOB DESCRIPTION:
- Opening/ Closing /Answering calls with positive attitude, and returning messages including emails with accuracy.
- Booking new patients and follow up appointments
- Processing payments/ Daily invoicing
- General administrative duties- filing, assisting patients with paperwork and maintaining patient records
- Corresponding with Motor Vehicle adjusters,
Workers Compensation Board Case Managers and other insurance company representatives.
- Answering client inquiries
- Assisting patients to the treatment area
- Assist Physiotherapists to implement patient treatment plans including modalities and instruction of therapeutic exercise.
- Helping Physiotherapists with treatment area and patient care.
- Following up on accounts receivable.
- Acting as the liaison between clients and therapists.
- Working independently and with a team.
- Maintaining clinic standards of cleanliness and organization.
Experience in a physiotherapy clinic/ medical office will be preferred.