Overview

Front of House Staff create a welcoming, efficient dining experience by assisting guests and supporting smooth restaurant operations. This role combines customer service, food service, and teamwork across the dining area and, as needed, the kitchen. Prior restaurant or food industry experience is helpful, but a positive attitude and willingness to learn are essential.

Duties

- Welcome guests, answer questions, and provide attentive guest services throughout their visit.
- Take and enter orders accurately using a POS system; experience with Micros POS is an asset.
- Support serving, cashiering, and payment processing, including responsible cash handling.
- Share menu information and make appropriate recommendations or upselling suggestions.
- Assist with food preparation and food handling while following food safety procedures.
- Keep dining, service, and work areas clean and organized; follow sanitation standards.
- Coordinate with kitchen and service team members to ensure accurate, timely orders.
- Use basic math for order checks, payments,



and routine transactions.
- Manage competing tasks while maintaining a courteous, professional approach.

Qualifications

- Strong customer service, communication, and hospitality skills.
- Good time management, attention to detail, and ability to work as part of a team.
- Comfort with basic math and handling transactions accurately.
- Interest in or experience with food service, serving, cashiering, or guest services.
- Restaurant experience, kitchen experience, or familiarity with the food industry is a plus.
- Knowledge of food handling, food preparation, food safety, and sanitation practices is beneficial.
- POS experience is preferred; Micros POS familiarity is an advantage.
- Ability to stay organized and composed in a fast-paced environment.

Pay: $18.25 per hour

Benefits:

- Casual dress
- Flexible schedule
- In office parking

Work Location: In person

📌 Front of House Staff (Surrey)
🏢 Snack stories
📍 Surrey