About us:
Realcare has provided in-home and Personal Care Home healthcare services in Winnipeg (HCAs, LPN/RN, and Companions). Realcare was established in 1996 with the aim of providing Patient-Focused home care with dignity, comfort, compassion, integrity and trust.
We are looking for a mature individual to join our office team. Having a background in Health Care and several years of experience is an asset in this position. Excellent English language skills and phone manner are imperative. We would value a new team member with empathy, humour and an emphasis on team work.
The Position: Scheduling Administrator
- Schedules staff to clients
- Calls staff to confirm availability
- Calls staff to give them their shifts
- Calls staff to confirm their upcoming shifts
- Adjusts to situations as they arise
- Handles sensitive information in a confidential manner
- Contributes to team effort by accomplishing related results as needed
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
Necessary skills
- empathy
- humour
- the ability to be firm
- excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- able to work in a rapid paced environment
- work effectively under pressure to meet deadlines
- Reporting Skills
- Scheduling experience
- Microsoft Office Skills
- Professionalism
- Problem Solving
- Verbal Communication - a polished and professional approach to phone communication
- Accuracy
- Telephone Skills
- Teamwork
- Discretion and Judgment
- Patience
Job Types: Permanent, Full-time
Pay: $33,000.00-$40,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Education:
- Secondary School (preferred)
Experience:
- scheduling: 5 years (required)
- Administrative: 5 years (required)