Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.

Responsibilities:
- Greet guests with a warm and welcoming demeanor

- Run the Night Audit

- Clean all designated areas
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain guest records and ensure accuracy of information
- Process payments and maintain cash handling procedures
- Operate phone systems and direct calls to the appropriate department or staff member
- Maintain a clean and organized front desk area

Requirements:




- Previous experience in a hotel or hospitality setting is preferred
- Excellent customer service skills with the ability to anticipate guest needs
- Strong communication skills, both verbal and written
- Proficiency in using computer systems for check-ins, reservations, and guest information management
- Ability to handle difficult situations with professionalism and composure
- Strong organizational skills with attention to detail
- Ability to work flexible hours, including weekends and holidays

If you are passionate about providing exceptional guest service and thrive in a fast-paced environment, we invite you to apply for the position of Front Desk Agent. Join our team and be part of creating memorable experiences for our guests.

Pay: $17.60 per hour

Benefits:

- In office parking

Experience:

- Customer service: 1 year (preferred)

Work Location: In person

📌 Night Shift/Front Desk Agent (Port Elgin)
🏢 Travelodge by Wyndham
📍 Port Elgin