Holloway Lodging Corporation is a Canadian owned hotel company specializing in operating select and limited service hotels in secondary, tertiary, and suburban markets across Canada. We are committed to delivering quality accommodations and exceptional customer service to our guests while fostering a energetic work environment for our team.
Job Summary
The Night Auditor supports overnight hotel operations by balancing daily records, assisting guests, and preparing clear handover information. This role combines front desk coverage, guest services, and accurate end-of-day reporting to help the hotel begin each day organized and ready to serve.
Duties
- Reconcile daily transactions, review records for accuracy, and prepare routine overnight reports.
- Welcome guests, respond to requests, and provide courteous customer service at the front desk.
- Handle incoming calls with professional phone etiquette,
route inquiries, and use multi-line phone systems as needed.
- Share relevant updates with colleagues during shift handover. Your impact: accurate reports and clear updates help the next shift resolve guest needs promptly.
Skills
Required: Clear communication, attention to detail, customer service, phone etiquette, and the ability to maintain accurate records while supporting front desk and guest services. Preferred: Hotel experience, hospitality knowledge, familiarity with multi-line phone systems, and bilingual or multilingual communication skills that help serve a diverse range of guests.
Pay: $20.00-$21.00 per hour
Benefits:
- On-site gym
- On-site parking
Work Location: In person
📌 Night Auditor (Saint John)
🏢 Delta Saint John
📍 Saint John
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