03 Nov
|
Saffron Hill Hospitality Group
|
Bedford
03 Nov
Saffron Hill Hospitality Group
Bedford
Saffron Hill is preparing to open Saffron Hill Ristorante, The Grand Café, and Saffron Hill Market! Named after London's historic Little Italy, Saffron Hill celebrates the spirit of Italian culture: generous hospitality, great company, and moments worth lingering over. We believe exceptional dining begins with exceptional ingredients, thoughtful service, and the simple pleasure of gathering around the table.
We're bringing together passionate professionals who take pride in exceptional service, genuine connections, and creating memorable experiences for every guest. If you're looking to grow your career in a collaborative, hospitality-driven setting, we'd love to hear from you.
Role Summary
At Saffron Hill, memorable hospitality is shaped by thoughtful details and a team that works together. As a Server Assistant, you will help bring the warmth of Italian hospitality and the character of Nova Scotia to every table. From a beautifully prepared place setting to bread offered at just the right moment, your attentiveness will help guests feel comfortable and cared for. Working closely with our Servers and Culinary Team, you will support seamless service while building your knowledge of Italian-inspired cuisine, local ingredients, and the craft of hospitality.
Key Responsibilities
- Support Servers in delivering warm, attentive, and well-paced service, anticipating what guests and Team Members need throughout the dining experience.
- Prepare tables with clean, polished glassware, cutlery, linens, and service items, ensuring each setting meets restaurant presentation standards.
- Deliver dishes to the correct guests using table and seat references, confirming order details and presentation with the service team before leaving the pass.
- Follow allergy and dietary procedures when handling or delivering food and beverages.
- Provide water and bread service according to restaurant standards,
confirming relevant dietary needs with the Server before offering items.
- Clear and maintain tables discreetly, following service cues and respecting guests’ dining pace and conversation.
- Reset tables thoroughly and efficiently, communicating table readiness to the Host/Hostess and service team.
- Follow all Occupational Health & Safety policies to support a safe and inclusive workplace.
- Participate in training, service briefings, and continuous improvement initiatives.
- Treat all Guests and Team Members with dignity, respect, and professionalism at all times.
Qualifications & Experience
- Previous restaurant or hospitality experience is an asset. A willingness to learn and contribute to the team is essential.
- Current Serve Right certification.
- An interest in food, beverages, and guest service, with enthusiasm for learning about Italian culinary traditions and Nova Scotia ingredients and producers.
- Willingness to learn and consistently apply elevated dining standards, including table settings, service sequencing, food delivery, and discreet table maintenance.
- Warm, clear communication and the confidence to ask questions or seek guidance when information is uncertain.
Working Conditions
- Ability to work flexible schedules, including days, evenings, weekends, and holidays
- Ability to stand or walk for extended periods during a shift
- Ability to safely lift and carry items up to 25 lbs, with or without accommodation
- Tasks may involve bending, reaching, twisting, and working on uneven or slippery surfaces
This role reflects the physical demands common in a hospitality environment. Accommodations are available upon request to support team members in performing their role safely and confidently.
Pay: $17.75 per hour
Benefits:
- Discounted or free food
- On-site parking
- Wellness program
Experience:
- Restaurant: 1 year (preferred)
Licence/Certification:
- Serve Right certification (required)
Work Location: In person
📌 Server Assistant (Bedford)
🏢 Saffron Hill Hospitality Group
📍 Bedford