Order Desk Clerk (Mandarin or Cantonese) – Flooring Wholesale, Markham

Pay: $19.00–$23.00/hour, based on experience

Schedule: Full-time, [Mon–Fri, 9：00 a.m.–5:00 p.m.]

Location: Markham, ON (in person)

What you'll do

Orders

· Convert customers' square footage and site measurements into exact order quantities (boxes, rolls, pieces)

· Create and manage estimates, sales orders and invoices

· Check available stock against reserved stock before confirming an order, so we never over-promise

· Issue pick tickets to the warehouse and coordinate pickup and delivery times with customers and carriers

· Answer customers' questions about stock, pricing and order status

Payments & accounts

· Receive and apply customer payments (Interac e-Transfer, EFT, cheque, cash, card), including deposits and prepayments

· Follow up on outstanding balances and keep accounts receivable current

· Process returns and restocking fees, and issue credit memos and inventory adjustments

· Resolve pricing or line-item questions with customers before invoices go out

Inventory

· Help with regular stock counts so that warehouse quantities match the system

What we're looking for





· Fluent English, plus Mandarin or Cantonese. Most of our customers do business in Chinese, so this is required.

· Comfortable with everyday math: square footage, box and roll conversions, totals and discounts

· Careful with details such as product codes, quantities, units and payment amounts

· 1+ year using accounting or order-entry software

· Hands-on experience with QuickBooks Online and/or NetSuite is a solid asset

· Experience in building materials, flooring, hardware or a retail/trade counter is an asset

Benefits

· Extended health, dental and vision care

· Free on-site parking

· On-the-job training on our products and systems

How to apply

Apply through Indeed with your resume. In a few lines, tell us which languages you speak and any experience you have with QuickBooks, NetSuite or order entry.

Pay: $19.00-$23.00 per hour

Benefits:

- Dental care
- Extended health care
- In office parking
- Vision care

Language:

- Mandarin/ Cantonese for a business environment (preferred)

Work Location: In person

📌 Order Desk Clerk - Mandarin / Cantonese speaking (Markham)
🏢 Vizion Floor
📍 Markham