Oxford Milkway Transport | Human Resource Generalist Job Description

Reporting to the General Manager, the HR Generalist provides responsive, practical, hands-on HR support throughout the employee life cycle. Responsibilities include full-cycle recruitment, labour relations, performance management, benefits administration, payroll backup, serving as a JHSC management representative, and managing WSIB and non-occupational illness and injury claims. The role also manages online platforms for skilled trades, pensions and benefits, background checks, and training and development. Above all, the HR Generalist builds and maintains positive employee relationships while supporting smooth business operations.

This position will require sound knowledge of employment legislation, human rights, health & safety, employment standards, and employee relations.

Essential Duties & Responsibilities:

- Act as a payroll backup
- Verify and validate payroll information as needed for approximately 100 employees, ensuring accounting has the required payroll totals to submit remittances for payroll deductions, contributions, and savings plans

- Conduct full-cycle recruitment, including job postings, attending career events, initial interviews and onboarding; keep employment contracts and job descriptions current
- Coordinate training and development with the General Manager; schedule, track and ensure completion of mandatory and other employee training
- Conduct exit interviews, analyze findings and report concerns to the General Manager
- Responsible for health and safety initiatives to support due diligence and legislative compliance; serve as a JHSC management representative, identify risks, develop checklists, recommend solutions, maintain the H&S; bulletin board and manage MOL claims
- Manage workplace injuries, WSIB claims and reporting, non-occupational illness and injury claims, leaves,



and safe return-to-work plans; ensure all required documentation is complete
- Act as a liaison between management and employees on job duties, behavioural and disciplinary issues, addressing concerns with empathy and diplomacy
- Develop and update policies, procedures, the Employee Handbook and Safety Manual to reflect company values and legislative requirements; coordinate related training and help the General Manager communicate changes
- Maintain accurate, current HR and health and safety records, personnel files and related documentation; monitor and update absenteeism data
- Pension and benefits management, including set-up, claims management, monitoring, and plan maintenance
- Establish relationships with third-party providers
- Serve as the primary contact for employee HR questions and concerns
- Partner with the General Manager to strengthen workplace culture and maintain a positive, engaged environment
- Stay informed of legislative and other changes affecting the business and operations
- Help prepare HR updates for the monthly Board of Directors meeting
- Perform other related duties and projects assigned by the General Manager

Qualifications & Experience:

- CHRP Designation preferred or working towards
- University or College degree in Human Resources
- 5 years previous experience in a HR Generalist role
- Ability to establish and maintain effective working relationships with others
- Ability to multi-task
- Sound knowledge of Ontario employment and occupational health and safety legislation
- Experience with online portals/platforms and HRIS systems
- Sound judgment and discretion
- Strong interpersonal and relationship-building skills
- Conflict resolution and problem-solving
- Investigation and fact-finding
- Solid written and verbal communication
- Organization and attention to detail
- Ability to manage confidential and sensitive information
- Ability to balance empathy with appropriate HR boundaries

#OMHRG

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