Seasonal Caretaker & Guest Experience Host

Trappers Hill Lodges & Campground | Ghost Valley, Alberta

Employment type: Seasonal, with potential for returning in future seasons
Location: Remote mountain property near the Alberta Rockies
Start date: Spring 2027, or as agreed

About Trappers Hill

Trappers Hill is a unique off-grid glamping resort and campground tucked into the Alberta Rockies. We offer cozy cabins, glamping accommodations, campsites, mountain views, hiking trails, and a Nordic spa featuring a wood-fired sauna and cold plunge.

We're looking for a reliable, hands-on seasonal caretaker who takes pride in maintaining a beautiful property and creating memorable experiences for our guests.

The role

As our Seasonal Resort Caretaker, you'll help oversee the day-to-day operation of the property, maintain facilities and grounds, prepare accommodations for arrivals, and ensure guests have a safe, clean, and enjoyable stay.

This is a hands-on position for someone who enjoys working outdoors, solving problems independently, and being part of a small, growing hospitality business.

Key responsibilities

Guest experience and hospitality

- Welcome guests and provide check-in information and property orientations.
- Respond to guest questions and resolve issues in a friendly, professional manner.
- Help guests understand the property, amenities, fire rules, water limitations, and remote access conditions.
- Assist with campground operations, bookings, and guest communications as needed.
- Maintain a welcoming, helpful presence throughout the property.

Housekeeping and facilities

- Clean and prepare cabins and glamping units between stays.
- Maintain outhouses, wash stations, showers,



and common areas to a high standard.
- Monitor supplies and restock essentials.
- Maintain the Nordic spa area, including routine cleaning and established sauna and cold-plunge procedures.
- Report maintenance issues and ensure facilities are ready for guests.

Groundskeeping and property maintenance

- Maintain campsites, trails, fire pits, picnic areas, and common spaces.
- Restock and sell firewood and assist with store operations.
- Complete light repairs, upkeep, and general property improvements.
- Monitor garbage, recycling, water supplies, and other essential services.
- Identify potential hazards and report issues with access roads, equipment, or facilities.

Operations and teamwork

- Complete daily opening, closing, and inspection checklists.
- Communicate maintenance needs, supply shortages, guest concerns, and incidents to ownership.
- Assist with wedding and event preparations when required and agreed upon.
- Work independently while following established safety procedures and operating standards.

What we're looking for

- Dependable, honest, organized, and self-motivated.
- Friendly and comfortable interacting with guests.
- Practical, hands-on, and confident tackling everyday maintenance tasks.
- Able to prioritize tasks and work independently in a remote environment.




- Comfortable with outdoor work in changing mountain weather.
- Strong communication skills and good judgment.
- Previous experience in hospitality, campgrounds, resorts, housekeeping, property maintenance, or outdoor recreation is an asset.
- A valid driver's licence and reliable transportation are preferred.
- First aid certification and experience with equipment, plumbing, generators, or off-grid systems are assets.

Work environment

Trappers Hill is a remote, off-grid property with limited cellular service and a rough access road. The role involves a mix of housekeeping, outdoor maintenance, guest service, and practical problem-solving.

The position may include weekends, holidays, and variable hours based on occupancy and operational needs. The schedule, compensation, accommodation arrangements, and any on-call expectations will be discussed clearly before hiring.

Compensation and benefits

Compensation will be based on experience and responsibilities. In office accommodation may be available if agreed upon, subject to the property's facilities and employment arrangements.

How to apply

Please send us:

- A brief introduction about yourself and your relevant experience.
- Your availability for the season.
- Why you think you'd be a good fit for Trappers Hill.
- Two professional references.

We're looking for someone who takes pride in their work, cares about people, and wants to help create a memorable experience for every guest who visits Trappers Hill.

Pay: $400.00-$500.00 per week

Benefits:

- Casual dress
- Company events
- Housing allowance
- On-site parking
- Store discount

Work Location: In person

📌 Camp Manager (Exshaw)
🏢 Trappers Hill Lodges & Campground
📍 Exshaw