We are looking for an detail-oriented, organized, and patient-focused FT Dental Administrator to join our dental team in the Southwest, Windermere area. The ideal candidate is professional, friendly, detail-oriented, and enjoys creating a positive experience for patients while supporting the day-to-day operations of the dental practice.

Responsibilities

- Greet and welcome patients in a warm and professional manner
- Answer phones, respond to emails, and manage patient inquiries
- Schedule and confirm patient appointments
- Manage recalls, cancellations, and appointment changes
- Process payments and maintain accurate patient accounts
- Submit and follow up on dental insurance claims and pre-determinations
- Review insurance coverage and explain treatment costs and payment options to patients
- Coordinate treatment plans and assist patients with financial arrangements
- Maintain accurate patient records and documentation
- Complete daily administrative and reception duties
- Work closely with the dental team to ensure efficient patient flow
- Maintain a clean, organized, and welcoming reception area
- Provide exceptional customer service and contribute to a positive team environment

Qualifications





- Previous dental administration or dental reception experience preferred
- Knowledge of dental terminology, insurance procedures, and claims
- Experience with Cleardent management software is an asset
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Comfortable discussing treatment fees and payment options
- Ability to multitask and work efficiently in a busy dental office
- Qualified, positive, and patient-focused attitude
- Strong attention to detail and commitment to accuracy

What We Offer

- Health Spending Account (HSA)
- Dental benefits
- Uniform allowance
- Supportive and friendly team environment
- Opportunities for growth and advancement
- A positive, patient-centered workplace

If you are an experienced dental administrator who takes pride in providing excellent patient care and enjoys being part of a collaborative team, we would love to hear from you!

Please submit your resume and a brief introduction outlining your dental administration experience. Email to [email protected]

Job Types: Full-time, Part-time

Benefits:

- Dental care
- Extended health care

Work Location: In person

📌 Dental Administrator (Edmonton)
🏢 Flossophy Dental
📍 Edmonton