Senior Business Analyst:
On behalf of our client, Procom is searching for a Senior Business Analyst for a permanent role. This position is onsite at our client’s Richmond, British Columbia office.

Job Description:
The Senior Business Analyst will implement technology solutions to the business in a cost-effective manner by determining project requirements and effectively communicating with stakeholders. The role involves system testing, user acceptance testing, and conducting post-implementation reviews to ensure successful project outcomes.

Responsibilities:

- Work with business users to understand and translate business problems into technical solutions
- Document workflows and results in the System Requirement Specification (SRS) and obtain user sign-off
- Analyze and synthesize business requirements, recognizing patterns and conceptualizing processes
- Prepare and execute test plans and cases for User Acceptance Tests and End-To-End tests
- Facilitate system/service implementation through training sessions, demos, and documentation
- Conduct post-implementation reviews to identify areas for improvement
- Assist in routine system audits,



including data reliability and security control reviews
- Manage relationships and expectations with business users through effective communication

Mandatory Skills:

- Minimum 5 years of experience in analyzing and documenting complex business processes
- Strong knowledge of business application systems
- Valuable presentation and communication skills
- Highly systematic and analytical problem-solving ability
- Bachelor’s Degree in Computer Science, Information Technology, or related disciplines
- Fluent in spoken and written English
- Service-oriented with strong interpersonal and customer relations skills

Nice-to-Have Skills:

- Experience in supermarket business operations
- Certification in Business Analysis or Project Management
- Ability to communicate in Chinese (Cantonese and/or Mandarin)
- Demonstrated initiative and flexibility in task completion

Assignment Length:
This is a permanent position.

Start Date:
ASAP.

Assignment Location:
Richmond, British Columbia, onsite 5 days a week, Monday to Friday, 9:00 am – 5:30 pm.

This posting is for an existing vacancy.

📌 Senior Business Analyst (Richmond)
🏢 Procom
📍 Richmond