Clinic Coordinator (Calgary)

Clinic Coordinator (Calgary)

03 Nov
|
McAtee Psychology
|
Calgary

03 Nov

McAtee Psychology

Calgary

McAtee Psychology is a client-centered psychology practice that provides high quality psychological services that are designed to help individuals and their families move towards a more rich, connected, and meaningful life. We are a growing practice of professionals who provide both counselling and assessment services to adults and children/teens.

We provide specialized services for both neurotypical and neurodivergent children, teens, and adults. We provide services virtually and through our locations in Douglas Glen and Sunalta.

Role: Full-time Psychology Administrative Support Position (Maternity Leave)

*Individual MUST be located in Calgary, AB.

Working Arrangement

- Working primarily remotely; in-person support may be requested in rare situations
- Flexible working schedule provided client and company needs are met. Typically office hours are from 8am - 4pm.
- Must be available for priorities that are time sensitive (i.e., company billing procedures; team meetings).
- You will work alongside the administrative support for 3-4 months until they go on maternity leave in early April for 12 months.
- The contract will be 16 months with a potential chance to transition to part-time or full-time based on clinic performance.

Qualifications Include

- Applicant must be based in the Calgary area
- Bachelor's degree or Diploma in healthcare administration, business administration, health services administration, psychology or similar.
- Administrative experience in a healthcare facility or clinic.
- Exceptional organizational skills to ensure that quality services are provided.
- Experience ordering supplies, equipment, and stationary for clinicians at the clinic.
- Competency with computer-based healthcare administration systems, like Jane App
- Exceptional interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public.
- Excellent written and verbal communication skills.

Duties/Responsibilities may include:





- Provide general administrative support, data entry and document management
- Ensure prompt completion of client forms and contracts as per clinic policies
- Process billing, insurance claims, and recording client payment accurately
- Consult with prospective clients to match them with suitable therapist based on needs and preferences
- Schedule and coordinate client appointments, including psychological assessments.
- Manage client communication, promptly responding to calls, emails and online inquiries.
- Collaboration with the team to ensure effective communication and coordination of tasks.
- Plan and execute team building events to foster a collaborative working environment.
- Oversee procurement of psychological tests and related materials maintaining appropriate inventory levels.
- Onboarding and creation of contracts with prospective clients for psychological testing
- Organize, maintain, execute staff related information including bios and credentials.
- Other administrative and operational duties as assigned or directed by the clinic manager e.g. implementing clinic policies, improving workflow processes or other assigned projects.

Experience with the following will be an asset:

- Familiarity with online technology such as Jane App, Google Drive, Google Chat, 8x8, Hootsuite, and Social Media Platforms
- Background in Psychology, Counselling, Health Services
- Completed or planning to complete a degree that is in the health industry (e.g., Psychology)
- Experience working in other healthcare settings - psychology, physiotherapy, chiropractor, etc

What we offer:

- Competitive salary
- Team-based work environment
- Comprehensive Health Spending Benefits
- Vacation Days according to length of employment
- STATS according to regular working days
- Combined Personal Days
- Christmas holiday days off according to hours/days worked

Pay: $52,000.00-$57,000.00 per year

Benefits:

- Company events
- Dental care
- Extended health care
- Paid time off

Work Location: In person

📌 Clinic Coordinator (Calgary)
🏢 McAtee Psychology
📍 Calgary

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