Job Type: Full-time, Permanent
Schedule: Monday to Friday, 7:00 AM – 4:00 PM (1-hour unpaid lunch)
Work Location: In person

Maintain Mechanical Inc. is looking for an organized, dependable, and motivated Service Coordinator / Dispatcher to join our Calgary office team.

We are a busy plumbing and HVAC service company seeking someone who can effectively coordinate daily service operations, support our field technicians, and assist with various administrative responsibilities.

The ideal candidate is a strong communicator, detail-oriented, comfortable multitasking, and capable of adapting to changing priorities in a fast-paced environment.

Key Responsibilities

- Dispatching & Scheduling: Coordinate daily service calls, assign technicians based on availability, location, and priority, and maintain an efficient schedule.
- Preventative Maintenance Scheduling: Organize and schedule recurring preventative maintenance visits, ensuring work is completed within required timelines.
- Customer Communication: Respond to customer inquiries, provide service updates, and coordinate appointments by phone and email.
- Invoicing Support: Assist with preparing and reviewing service invoices, ensuring job information and documentation are accurate.
- Shipping & Receiving: Receive, organize, and label incoming materials and equipment for service jobs.
- Administrative Support: Assist the office team with general administrative tasks and other operational responsibilities as required.

This is a versatile support role,



and responsibilities may evolve based on the company's operational needs.

Qualifications & Skills

- Robust organizational and time-management skills.
- Excellent written and verbal communication.
- Ability to prioritize multiple tasks and adapt to changing schedules.
- Strong attention to detail and problem-solving abilities.
- Proficiency with Microsoft Office and general computer applications.
- Familiarity with Calgary and surrounding areas.
- Ability to work independently while contributing to a team environment.
- Dependable, punctual, and willing to take initiative.

Preferred Experience (Assets)

- Previous dispatching, scheduling, or administrative experience.
- Experience in the plumbing, HVAC, mechanical, or other service-based industries.
- Familiarity with Simpro service management software.

Industry-specific experience is an asset but not required. We are willing to train the right candidate who demonstrates strong organizational skills, a positive attitude, and a willingness to learn.

Benefits

- Dental care
- Extended health care
- Vision care
- RRSP matching
- Paid time off
- On-site parking

Additional Information

This is a full-time, in-office position based in Calgary. Remote and hybrid arrangements are not available.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $40,000.00-$55,000.00 per year

Benefits:

- Casual dress
- RRSP match

Work Location: In person

📌 Service Coordinator / Dispatcher (Southeast Calgary)
🏢 Maintain Mechanical
📍 Southeast Calgary