JOB OVERVIEW:

We are currently seeking a friendly, organized, and capable Medical Office Assistant (MOA) on a full time basis within the Clinic. This is an excellent opportunity for a current employee to leverage their exceptional communication skills, organizational strengths, and patient-centered approach while working closely with a family physician.

re word for an external posting

Key Responsibilities:

Serve as the first point of contact for patients, offering clear instructions and compassionate support throughout their visit, ensuring smooth flow of information for effective patient care.

Accurately collect, verify, and update patient demographics, health records, and referral information in various systems.

Collect patient vitals such as height, weight, temperature, and blood pressure as requested

Patient scheduling/re-scheduling and confirmations via phone and in person for office appointments, clinics, and procedures.

Coordinating new patient intakes.

Prepare rooms for patient appointments.

Perform a variety of administrative duties such as billing assistance, inventory tracking, faxing, scanning, filing, and organizing reports and documentation.

Uphold patient confidentiality and adhere to professional ethics and standards of care.

Qualifications:

Completion of a recognized Medical Office Administration Diploma (or equivalent).

Proficiency in Electronic Medical Records (EMR) systems and other computer systems.

Knowledge of medical terminology, procedures, and documentation.

Excellent knowledge and adherence to PHIPA and all legislation related to patient and medical records privacy and compliance.

Excellent organizational and time-management skills.

Ability to work independently and enthusiasm for being part of a functional team.

Strong communication skills,



both written and verbal.

Strong attention to detail and data entry accuracy.

A history of dependability and reliability.

Must have completed all internal training assigned in Citation (HR Downloads).

Additional Information:

All employees are required to work in compliance with the Occupational Health & Safety Act and its regulations.

All employees are required to work in compliance with PHIPA legislation, understanding and having a deep respect for patient privacy and data protection.

Must be legally entitled to work in Canada.

Targeted start date: November 2026

Anticipated hours of work: Approximately 20 hours per week, Monday to Friday, with the schedule varying each week. Shifts will fall between 8:30 a.m. and 5:00 p.m., with the first patient appointment at 9:00 a.m.

Note: shift times may vary from time to time depending on patient load and operational needs.

Only those selected for interviews will be contacted.

Equal Opportunity Employer:

The Oshawa Clinic Group is committed to employment equity and building a workplace where all employees feel valued, respected, and supported in an environment that is safe and accessible for all. We welcome applications from candidates of all backgrounds and are committed to ensuring an accessible and respectful hiring process.

Personal information collected through the recruitment process is in accordance with relevant legislation and will be used solely to determine employment eligibility. We thank all candidates in advance; however, only those being considered for an interview will be contacted.

Artificial Intelligence (AI):

Please note that AI is not used to screen candidates or make decisions regarding their suitability for any role.

Pay: $21.85-$25.22 per hour

Work Location: In person

📌 Medical Office Assistant-Family Medicine (Courtice)
🏢 Oshawa Clinic Group
📍 Courtice