Training Specialist (SCTR)

Overview

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional and making the World a Safer and Friendlier Place because we CARE. Paladin Airport Security Services Ltd. (“PASS”) is currently seeking to hire a Screening Contractor Training Representative (SCTR) at the Vancouver International Airport.

Job Description

The Screening Contractor Training Representative (SCTR) is primarily responsible for the training of Screening Officers in accordance with our training program requirements and guidelines, including various software and systems. This is a permanent full-time SCTR role.

Responsibilities

- Deliver on-the-job training, including but not limited to requisite post-course practical training and refresher courses, Performance Improvement and Performance Expectation Plans (PIP/PER) and training requirements, and other security and customer service training (e.g., practice sessions).
- Deliver PASS training content and programs.
- Deliver and/or oversee RLP, Return to Work (RTW), post-certification OJT, CATSA refresher training.
- Monitor tests and assessments related to all elements of our training program.
- Supervise screening personnel's participation in practical skill development sessions.
- Implement training for current operating procedures and support new hire orientation training.
- Provide recommendations on certification maintenance.
- Develop rapport and credibility within the Screening Officer population to increase the effectiveness of training interactions.
- Demonstrate positive partnership with our client to support training programs.
- Facilitate refresher sessions,



such as reviewing SOP changes, new operational bulletins/advisories, or new screening initiatives.
- Conduct hands-on training, such as HHMD screening techniques.
- Increase screening knowledge by providing specific certification training to the screening personnel population.
- Provide video briefings on the importance of the Screening Officer role, showcasing past events related to aviation screening.
- Facilitate other materials as deemed operationally appropriate for the screening personnel.
- Perform other training team tasks as assigned.
- Travel to airports within the region as required.

Requirements

- Minimum of 12 months of experience working as a certified screening officer.
- Minimum of 12 months with no PBS PERs (subject to CATSA approval)
- All endorsements must be in good standing.
- Must be certified on the highest level of X-ray technology in use at their current airport.
- Candidates who must complete Analogic CT Training to meet the X-ray certification requirement will satisfy the X-ray Exam prerequisite with a score of 90% or higher on the Image Analysis Exam.

- CTA and ETT certification would be considered an asset- Qualifications in HBS and/or NPSV would be considered an asset

- Achieved 90% on the most recent PBS RLP Knowledge Exam.




- Achieved 90% on the most recent PBS RLP Image Analysis Exam.
- Pass Paladin’s initial Skill’s Evaluation prior to entering PASS’s SCTR Basics Training Program.
- Successfully complete PASS’s SCTR Basics Training Program, including passing the following evaluations:
- Coaching Performance Evaluation
- Training Delivery Evaluation
- Successfully complete CATSA’s SCTR Qualification Course
- Participate and meet expectations in all aspects of training
- Must be open and willing to travel to other airports to support training efforts within the Pacific region.
- Excellent written, verbal, and communication skills.
- Ability to coach, correct, and mentor Screening Officers

.- Ability to work with others in a team environment and independently.- Must be able to stand and walk for extended periods.

- Must be attentive to detail with exceptional customer service skills.- Flexible to work within a 24/7 operation in which schedules could change as per training requirements and operation.- Fluency in French would be considered an asset.

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE! If this sounds like a team that you'd like to join, we want to meet you!

La différence Paladin commence avec notre équipe. Nous nous engageons à être Curieux, Responsable, Respectueux et Exceptionnel, et à rendre le monde plus sûr et plus convivial parce que nous "Nous soucions"! Si cela vous semble être une équipe à laquelle vous aimeriez vous joindre, nous voulons vous rencontrer!

📌 Training Specialist (SCTR) (Kelowna)
🏢 Paladin Airport Security Services
📍 Kelowna