We are seeking a dynamic and organized Dental Treatment Coordinator to join our vibrant dental team! In this vital role, you will serve as the bridge between patients and the clinical team, ensuring a smooth, welcoming experience from the moment patients walk through the door. Your energetic approach will help educate patients about their treatment options, coordinate appointments, and facilitate financial arrangements. If you thrive in a quick-paced environment, possess excellent communication skills, and are passionate about delivering exceptional patient care, this is the opportunity for you to make a meaningful impact in our dental practice. SPEAKING ARABIC IS A MUST
Duties
- Greet patients warmly and manage front desk operations with enthusiasm and professionalism
- Schedule appointments efficiently using dental practice management software such as Dentrix and Epic
- Explain treatment plans clearly to patients, answering questions about procedures, costs, and insurance coverage
- Verify patient insurance benefits and assist with pre-authorizations to streamline care delivery
- Coordinate with dental providers to ensure timely treatment scheduling and follow-up appointments
- Maintain accurate records of patient interactions using electronic medical records systems
- Handle multi-line phone systems to answer inquiries,
confirm appointments, and provide exceptional customer service
- Assist with billing processes, including collecting payments and explaining financial options to patients
Experience
- Prior experience working as a dental receptionist or in a dental office workplace is highly preferred
- Strong familiarity with dental practice management software such as Dentrix or Epic is essential
- Knowledge of medical terminology relevant to dental procedures enhances communication accuracy
- Experience with electronic medical records (EMRs) and medical office procedures is advantageous
- Demonstrated ability to manage multi-line phone systems efficiently in a busy office setting
- Previous administrative experience in a healthcare or medical office setting is beneficial
- Excellent organizational skills combined with a friendly, professional demeanor to support patient satisfaction
Join us in creating an engaging environment where patients feel valued and cared for! This role offers an exciting opportunity to develop your administrative expertise while contributing to outstanding dental health services. We are committed to supporting your growth through ongoing training and a collaborative team atmosphere.