Lead complex ServiceNow delivery in Montreal with bilingual French expertise and accountability across concurrent technology initiatives.

This seasoned Technology Delivery Lead will drive a complex program for a confidential banking client. The work supports retail banking transformation across operations, branches, contact centre, and support teams using ServiceNow Financial Services Operations. You will manage delivery from requirements through value realization.

Key Responsibilities:

- Own multiple initiatives through requirements, build, testing, deployment, and value realization
- Establish integrated plans, milestones, dependencies, and release commitments
- Lead distributed Canada and India teams across delivery partners
- Manage scope, RAID, capacity, dependencies,



and delivery risks
- Ensure release readiness and resolve critical production blockers

Requirements:

- Robust technology delivery leadership across complex multi-workstream programs
- ServiceNow delivery experience
- Experience managing distributed Canada, India, or offshore teams
- Ability to challenge technical delivery, testing, defects, environments, and data readiness
- French-speaking and bilingual

Bring ServiceNow delivery leadership, stakeholder management, and release readiness expertise to this Montreal banking transformation.

📌 ServiceNow Technology Delivery Lead (Montreal)
🏢 Myticas Consulting
📍 Montreal