Miratech is seeking a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google's CCAI Platform. You will implement DTMF IVR menus, call flows, routing logic, and multilingual prompts in production environments.
You will collaborate with customer stakeholders, document runbooks, and follow change management while ensuring accurate implementation, thorough testing, and transparent technical documentation of configurations.
📌 Senior Google CCAIP Engineer — IVR (Montreal)
🏢 S.i. Systems
📍 Montreal
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