Manage IT services accounts through client support, relationship management, and effective cross selling. Help renew memberships while growing existing business through transparent communication.

As an Account Manager, you will manage a book of business and support the member lifecycle. You will create activity plans, lead scheduled calls, and respond to inbound requests. The role also requires CRM accuracy, product knowledge, and understanding client needs.

Key Responsibilities:

- Create and execute sales and service activity plans
- Manage member lifecycle tasks and scheduled calls
- Own conversations with secondary account stakeholders
- Respond to inbound member requests
- Support renewals and account growth through cross selling

Requirements:

- University degree
- Three or more years of Account Management experience
- Proven track record of success
- Experience in the IT Research and Advisory market
- Strong planning, organization, and active listening skills

Bring account management, CRM, and client communication expertise to support membership renewal and growth across IT services accounts.

📌 IT Services Account Manager (Montreal)
🏢 Infotech
📍 Montreal