Customer service, order processing, and problem-solving define this full-time, on-site Customer Service Representative role with Canadian Bearings in St.

Catharines.

As a Customer Service Representative, you will support customers through phone, email, and in-person sales-counter interactions.

You will process orders, source products, prepare quotes, manage concerns, and coordinate shipping activities.

The role also includes customer invoicing, documentation, inventory tracking, and vendor collaboration.

Key Responsibilities: Serve as customers’ first contact across phone, email, and counter
Process orders, freight selection, invoices, and customer requests
Source products, prepare quotes, and complete quote follow-up




Resolve concerns and escalate complex issues appropriately
Coordinate shipments, carriers, inventory, and warehouse replenishment
Requirements: Three to five years of customer service experience
Post-secondary education and basic computer literacy
Effective problem-solving, analytical, and mathematical skills
Transparent verbal and written English communication
Ability to manage competing priorities and stress
Bring customer service, order coordination, and analytical problem-solving skills to Canadian Bearings’ St.

Catharines branch team.

📌 Customer Service Representative St. Catharines (Canada)
🏢 Important Company of the Sector
📍 Canada