Human Resources Manager

Role Summary

The Human Resources Manager reports directly to the Director of Human Resources and is responsible for leading and executing all Human Resources functions in support of the resort’s operational and strategic goals. This role serves as a trusted advisor to the Director of Human Resources, fostering a positive workplace culture while ensuring compliance with company policies, brand standards, and applicable legislation.

Accountabilities

- Partner with the Director of Human Resources and department leaders to support workforce planning, succession planning, talent development, and organizational effectiveness.
- Lead full-cycle recruitment activities, including sourcing, screening, interviewing, selection, job offers, onboarding, and orientation of new associates.
- Develop and maintain relationships with educational institutions, community organizations, industry partners, and recruitment sources to support talent acquisition efforts.
- Coordinate and oversee onboarding programs to ensure a seamless and engaging associate experience.
- Provide guidance and coaching to managers on employee relations matters, performance management, conflict resolution, attendance management, policy interpretation, investigations, and progressive discipline.
- Foster a culture of engagement, inclusion, recognition, accountability, and respect through associate relations initiatives and regular communication.
- Develop, implement, and support learning and development programs that strengthen leadership capabilities, achieve operational excellence, and associate growth.
- Ensure training compliance and maintain accurate records of training completion, certifications, acknowledgements, and learning initiatives.
- Administer associate benefits programs, retirement savings plans, leaves of absence, accommodation processes, disability management, and return-to-work programs.
- Manage WSIB claims, occupational and non-occupational disability cases, and modified work programs while maintaining regular communication with associates and healthcare providers.
- Support compensation programs, recognition initiatives,



and retention strategies that contribute to attraction and engagement efforts.
- Maintain compliance with the Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, AODA, privacy legislation, and all other applicable federal, provincial, and local regulations.
- Participate in and support Health and Safety Committee activities, workplace inspections, investigations, and safety initiatives to promote a protected work environment.
- Maintain accurate and confidential personnel records, HRIS data, associate files, reports, and employment documentation.
- Monitor and analyze key Human Resources metrics, including turnover, vacancy rates, recruitment effectiveness, associate engagement, and training compliance, providing recommendations for continuous improvement.
- Support department budgeting, forecasting, purchasing, and administrative functions related to Human Resources operations.
- Plan, coordinate, and execute associate engagement, recognition, wellness, charitable, and community involvement initiatives.
- Promote and uphold JW Marriott service culture, company values, and brand standards while ensuring a positive associate and guest experience.
- Build strong working relationships with leaders across all departments and provide proactive Human Resources support to operational teams.
- Ensure all Human Resources practices are administered consistently, fairly, and in accordance with established policies and procedures.
- Stay informed on industry trends, best practices, and legislative changes and recommend improvements to Human Resources programs and processes.
- Participate as a member of the resort leadership team and contribute to organizational initiatives and operational objectives.
- Perform other duties and special projects as assigned.

Requirements

- Post-secondary diploma or degree in Human Resources,



Business Administration, or a related field.
- CHRP designation is preferred to be completed or in progress.
- 2-4 years of progressive Human Resources experience in recruitment, employee relations, onboarding, and HR administration.
- Previous hospitality experience; preferably from a resort strongly preferred
- Works in the strictest sense of privacy and confidence
- Excellent leadership skills and exceptional communication skills
- A passion for leadership and the vision to create a winning team
- Working knowledge of Ontario employment legislation, including the Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, and AODA.
- Strong interpersonal, organizational, and communication skills with the ability to build relationships at all levels of the organization.
- Proficiency in Microsoft Office applications and HRIS systems, with the ability to manage multiple priorities in a fast-paced environment.

Working Conditions

- Must be able to work flexible hours including evenings, weekends and holidays
- Stand, sit or walk for an extended period of time or for an entire shift

Candidate Privacy & Selection Statement: At JW Marriott The Rosseau Muskoka, we are committed to a fair and transparent hiring process. Please note that artificial intelligence (AI) is not used to screen, evaluate, or select candidates for employment. Your application is always reviewed by real people who value your time and talent.

JW Marriott The Rosseau Muskoka is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.

JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.

Job Types: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits:

- Dental care
- On-site parking
- Vision care

Work Location: In person

📌 Human Resources Manager (Minett)
🏢 JW Marriott The Rosseau Muskoka Resort
📍 Minett