Position Summary

The Receptionist will answer incoming calls, take messages and aid customers by directing their calls and greeting them in the waiting area. This position is also responsible for a variety of administrative or clerical functions in support of the organization.

Key Responsibilities (Supervisory/Materials/Information)

- Answers and transfers all incoming calls, takes messages, directs customer inquiries, notes the availability of office staff for their incoming calls.
- Ensures that visitors are signed in the logbook and are provided a Visitor’s security badge and staff notified of their arrival
- Depending on location, may perform a variety of other functions including, but not limited to:
- Receiving and sorting inter-office and external mail
- Data entry for operations, administration

- - Other clerical duties as assigned

- Support Transaction Processing team with courier related entries and email monitoring

Education and Experience

- High School diploma
- Experience with a switchboard an asset

Competencies,



Working Skills & Attributes

- Ability to operate a switchboard / telephone
- Solid interpersonal skills, able to work independently
- Tactful and dependable
- Strong communication skills, both verbal and written
- Excellent concentration skills because of frequent interruptions
- Experience with computer applications, including Microsoft Office
- Excellent attention to detail
- Solid data entry skills

Working Conditions, Mental Effort & Physical Requirements

- Occasional lifting up to 20lbs may be required
- Must work under deadlines and related stresses in a timely and efficient manner
- Must be able to professionally handle various personnel and other situations as they arise
- Ability to sit for extended periods of time
- Ability to focus on computer screen
- Manual dexterity required to use desktop computer, sort documents and mail, etc.

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📌 Front Desk & Visitor Experience Specialist (Windsor)
🏢 Farrow
📍 Windsor