Drive eCommerce fulfillment performance at Pet Valu through data analysis, KPI reporting, and 3PL oversight. Work full time and permanently in a hybrid Markham position.
The eCommerce Last Mile Specialist supports Pet Valu's fulfillment operations and reports to the Senior Manager, Final Mile. This position develops performance reporting, audits third-party logistics metrics, and supports service level commitments. It also addresses delivery quality concerns while identifying cost and process improvements across the last mile network.
Key Responsibilities:
- Prepare weekly stakeholder reporting and support ad-hoc analysis
- Audit 3PL metrics and support KPI reports
- Participate in provider business reviews and performance discussions
- Identify cost opportunities across the eCommerce last mile network
- Lead continuous improvement initiatives within 3PL operations
Requirements:
- Minimum two years of supply chain, logistics, or fulfillment experience
- Bachelor's degree in a related field or equivalent experience
- Data analysis and KPI reporting experience preferred
- WMS experience preferred
- Network modelling experience preferred
Use fulfillment reporting, KPI development, and cost analysis skills to strengthen Pet Valu's eCommerce logistics performance.