Deliver resident services through practical support, incident reporting, and respectful communication in The Salvation Army’s supportive housing setting.

As a Direct Support Worker, you provide administrative and facility support to clients and tenants in residence. Your responsibilities include advising residents, assisting staff with program delivery, maintaining records, and enforcing policies. You will also coordinate with referral sources and external agencies when needed.

Key Responsibilities:

- Serve as first contact when immediate 911 assistance is unnecessary
- Report incidents and accurately record information for staff
- Provide personal, practical, and moral support to tenants
- Liaise with referral sources and external agencies as needed




- Create and revise documents supporting the program

Requirements:

- High school diploma or alternative education and experience combination
- At least one year of preferably social-setting experience
- Mental Health First Aid certification or willingness to complete
- Non-Violence Certificate or willingness to complete once hired
- Strong confidentiality, communication, and relationship-management skills

Bring integrity, adaptability, and sound judgment to resident support, documentation, and program services at The Salvation Army.

📌 Resident Services Support Worker (Charlottetown)
🏢 The Salvation Army in Canada
📍 Charlottetown