Oversee print production and customer-facing service at Staples Canada, applying technical acumen and retail leadership to daily store operations.

This Print & Services Supervisor leads associates across print and cash areas while supporting store goals and standards. You assist customers with solutions, products, and services, then coach associates to deliver consistent engagement. The work combines production supervision, sales execution, operational excellence, and training.

Key Responsibilities:

- Supervise production and customer interactions in print areas
- Maintain operational excellence and print brand standards
- Communicate flyers and promotional items to associates
- Support store programs and training as keyholder
- Lead associates toward sales goals and targets

Requirements:

- Retail customer service experience of three-plus years
- Supervisory and coaching experience preferred
- Print or graphic communications experience of one to two years
- Knowledge of graphic design principles
- Ability to operate computer and printing equipment

Use print production knowledge, operational discipline, and retail supervision skills to lead service delivery and sales execution.

📌 Retail Print Production Team Leader (Ottawa)
🏢 Staples Canada
📍 Ottawa