Serve Salmon Arm customers through TD Canada Trust’s frontline banking team, using financial transaction accuracy and thoughtful client communication daily.
As a Customer Experience Associate, you will support Personal and Commercial Banking customers at the branch. The 15-hour position centers on understanding needs, explaining banking processes, and recommending relevant services or solutions. Strong organization and discretion guide daily customer interactions.
Key Responsibilities:
- Connect personally with customers about banking solutions
- Provide transparent information about banking processes and services
- Handle confidential matters with appropriate discretion
- Achieve assigned goals and business objectives
- Support team effectiveness and performance development
Requirements:
- High School diploma and/or one year relevant experience
- Customer experience skills with different people
- Initiative, accuracy, and attention to detail
- Ability to manage several tasks and changing priorities
- Microsoft Office and internet knowledge
Use customer experience, organization, and communication strengths while supporting banking relationships at TD Canada Trust’s Salmon Arm branch.