Coordinate complaint review administration for CPA Alberta using Microsoft Office, Teams, detailed tracking, and disciplined deadline management.

As Administrator, Conduct and Discipline, you will support administrative services for complaint review and tribunals processes. The role reports to the Complaints Lead, Conduct and Discipline, and suits someone thorough, self-motivated, and organized. Hybrid telecommuting is available from CPA Alberta’s Edmonton or Calgary offices, with home work up to three days weekly.

Key Responsibilities:

- Track administrative requirements, key dates, and outstanding items
- Maintain complaint information in departmental tracking systems
- Prepare correspondence, letters, and supporting documentation
- Maintain electronic hearing and discipline files
- Provide administrative support to Conduct and Discipline colleagues

Requirements:

- Related-environment experience
- Solid Microsoft Word, Excel, and Outlook knowledge
- High proficiency using Microsoft Teams
- Excellent verbal and written communication skills
- Ability to prioritize competing deadlines independently

Use planning, organization, and communication skills to keep CPA Alberta’s complaint administration accurate and current.

📌 Complaints Process Administrator CPA Alberta (Calgary)
🏢 CPA Calgary Chapter
📍 Calgary