Support police communications through composed public contact, emergency call handling, and accurate information management. Solid prioritization and software skills are essential.

The Police Communications Specialist manages varied communications for law enforcement, including calls, messages, dispatches, and agency contacts. This position also provides walk-in customer service, performs data entry, and protects information under applicable regulations. The role requires effective communication across a diverse community.

Key Responsibilities:

- Receive emergency and non-emergency law enforcement calls
- Communicate professionally with agencies, the public, and walk-in customers
- Dispatch patrols and prioritize multiple radio and telephone communications
- Perform data entry, information retrieval,



filing, and record keeping
- Comply with regulations governing communications and protected information

Requirements:

- High school diploma or higher
- Strong verbal communication and customer service practices
- Ability to manage diverse, multiple communications effectively
- Successful completion of background check and field training
- Ability to operate during varying stress and pressure levels

Use professional communication, customer service, and information-handling skills to support police calls, dispatches, records, and protected data.

📌 Police Communications Specialist (Jamesville)
🏢 New York State Parks, Recreation & Historic Preservation
📍 Jamesville