SUMMARY OF DUTIES Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and platform-service functions. The position is responsible for the availability, performance, security, resilience and lifecycle management of the City’s enterprise infrastructure, including server and operating-system platforms, virtualization, storage, backup and recovery, data-centre services, Microsoft Azure, Microsoft 365 infrastructure, hybrid cloud environments and related enterprise platforms. As a member of the IT Management Team, the Manager anticipates operational and capacity needs, translates corporate priorities into explicit infrastructure and modernization plans, strengthens accountability through measurable outcomes, and builds trusted relationships with City departments, Cybersecurity, Applications, Enterprise Architecture, Procurement, Legal, Finance, Human Resources, technology partners and vendors. The Manager promotes consistent service-management and engineering practices, financial stewardship, operational resilience, continuous improvement and a culture of ownership, collaboration, innovation and respect.

📌 Job ID #32296: Manager, IT Infrastructure (Hamilton)
🏢 City of Hamilton
📍 Hamilton