Represent Scotiabank at its Prince George branch, processing transactions and guiding customers toward digital self-service banking options. The schedule is 30 hours weekly.
This Customer Experience Associate position supports customers across the Canadian Banking Branch network. You will build strong relationships, deliver excellent service, uncover needs, and contribute to branch targets through simple sales opportunities. Success requires technical confidence, clear explanations, and determination to learn.
Key Responsibilities:
- Build strong customer relationships throughout each interaction
- Deliver excellent service across the customer journey
- Uncover and solve customers’ banking needs
- Explain complicated concepts in simple language
- Promote digital and self-service banking options
Requirements:
- Customer service experience from work or community involvement
- Strong technical skills and digital banking confidence
- Willingness to assist customers professionally and efficiently
- Ability to work within a target-based workplace
- Eagerness to learn and determination to succeed
Use your transaction processing, customer relationship, and digital banking abilities to support Scotiabank customers in Prince George.