Use Procura, scheduling software, and robust organization to coordinate home care services for Bayshore HealthCare clients. This in-office role offers part-time scheduling across varied shifts.
The Client Service Coordinator supports service operations by matching care providers with client needs, geography, skills, and availability. You will communicate schedules, maintain accurate EMR records, and respond to concerns. A minimum of 15 weekly hours is required, with additional hours possible as business needs require.
Key Responsibilities:
- Handle funder referrals and updates quickly in Procura
- Optimize staff schedules around availability and care needs
- Coordinate consistent caregiver assignments and service delivery
- Notify patients and staff about initial and ongoing schedules
- Document service information accurately in the EMR
Requirements:
- Minimum two years related customer service experience
- Healthcare customer service experience is preferred
- Advanced keyboarding and scheduling software competency
- Ability to prioritize multiple demands independently
- Reliable transportation for all in-office shifts
Bring scheduling expertise, Procura knowledge, and careful coordination to Bayshore HealthCare’s patient and caregiver service operations.