Support Provincial Credit Union members through account services, transaction processing, and product guidance in Stratford. The appointment is a 12 month term.
This Member Service Representative position combines financial transaction accuracy with courteous member support. You will record account activity, explain potentially beneficial services and products, and refer members appropriately. Training covers associated risk and cash management guidelines, while strong organization and confidentiality support daily service.
Key Responsibilities:
- Process and record financial transactions accurately
- Deliver courteous account services to members
- Explain recent services and products to members
- Refer members to other staff as appropriate
- Maintain knowledge through required training and development
Requirements:
- High School Diploma
- Eagerness to provide superior customer service
- Excellent verbal and written communication skills
- Accuracy when processing detailed information
- Sensitivity with confidential information and materials
Bring professional member support, transaction accuracy, and product communication to Provincial Credit Union's Stratford branch.