InnontheTwentyiscurrentlyseekingaRegisteredMassageTherapisttojoinourgrowingteamThisisagreatopportunitythatcanprovideflexibility,valuableworkexperience,andachancetoworkwithatenuredteam.

JobTitle:RegisteredMassageTherapist

Property:InnontheTwenty

*Pleasenote:Byapplyingtothisposting,youareapplyingforopportunitiesthatmaybeavailableatanyVintageHotelsorNiagara'sFinestHotelsproperty.*

ThispostingisforanexistingvacancywithinLaisHotelPropertiesLimited.

PositionSummary:ToprovideeachGuestwithexceptionalandhigh-qualityservice.Thisisdonewiththeutmostprofessionalismandfriendlinessandinanefficientmannerconsistentwiththeoperationofafirst-classspatreatmentfacility.

DutiesandResponsibilities

PrimaryResponsibilities

- Providingpersonalizedandexceptionalguestserviceateverygivenopportunity
- Meetingestablishedup-sellingandsalesgoals
- ProvidingmassagetherapyservicesconsistentwiththeguidelinesoftheCollegeofMassageTherapistsofOntario(CMTO)
- Maintainingimpeccablestandardsofsanitationatalltimes,asperPublicHealthguidelines
- ProvidianimmaculateenvironmentforeachGuestwhileexperiencingtheirtreatment
- EnsuringeachGuestexperiencesabsolutecomfortandrelaxation
- ProvidingabeautifulexperienceforeachGuest’sfivesenses
- FulfillingandexceedingtheexpectationsofeachGuest
- RespondingtoGuestconcernsandinquiriesasrequired
- Takingownershipofissuesandfollowingupaccordingly
- UsingtheutmostcaretodiscovereachGuest’sneeds
- WorkingcloselywiththeSpaConciergetoensuretheGuest’sneedsaremet
- Workingasateamwiththebothspastoensureaseamless,professionalexperience
- Providingassistancetofellowteammemberswhenrequired
- Presentingagracious,warmandprofessionalatmosphere
- Offeringahighlyaestheticpersonalimageasanexampleofyourpersonalimageskills
- Presentingaprofessionalimagebyadheringtogroomingstandards
- Continuouslyimprovingbodytherapy,facialtherapyandguestserviceskills




- Developingregularlocalclientele
- Communicatingtheneedforsuppliesorassistance
- Organizingandhavingstudymaterialsandmanualatalltimes
- Promotingretailsalesproductsandmeetingsalesquotasbyeducatingguestsinaprofessionalmanner
- HavingathoroughknowledgeofLaisHotelProperties’productsandservices
- SuggestingadditionalproductsandservicesmeetingourGuests’specificpreferences
- AssessingGuests’individualneedstomeetstandardsforadditionalproductsandservices
- ActivelyseekingwaystomeetGuests’productandserviceneeds
- Allotherdutiesasassigned

ProfessionalRequirements

- CollegeDiplomafroma(minimum)2-yearmassagetherapyprogram
- RegistrationandgoodstandingwiththeCollegeofMassageTherapistsofOntario(CMTO)
- FirstAidTrainingisanasset
- CPRTrainingisanasset
- Previousup-sellingand/orsalesexperienceisconsideredanasset

PersonalAttributes

- Musthaveexcellentcommunicationskillsbothwrittenandoral
- Musthaveapleasantpersonalityandprofessionaldemeanor
- Honestandtrustworthy
- Mustbeself-motivatedandhavegoodtimemanagementskills
- Confidenceinsellingandup-sellingproductsandservices
- Positivesales-orientedpersonality
- Desiretomeetgoals
- Ethicalandhonest

LaisHotelPropertiesLimitediscommittedtofosteringadiverse,inclusive,andaccessibleworkplacewhereallindividualsarevaluedandrespected.Wewelcomeandencourageapplicationsfrompeoplewithdisabilities,Indigenouspeoples,racializedindividuals,women,2SLGBTQIA+persons,andotherswhomaycontributetothefurtherdiversificationofourteam.

Accommodationsareavailableonrequestforcandidatestakingpartinallaspectsoftherecruitmentandselectionprocess.Ifyourequireaccommodation,pleaseletusknowandwewillworkwithyoutomeetyourneeds.

Weareanequalopportunityemployeranddonotdiscriminateonthebasisofrace,ancestry,placeoforigin,colour,ethnicorigin,citizenship,creed,sex,sexualorientation,genderidentity,genderexpression,age,maritalstatus,familystatus,ordisability.

📌 REGISTERED MASSAGE THERAPIST (Niagara-on-the-Lake)
🏢 Ontario Restaurant Hotel & Motel Association (ORHMA)
📍 Niagara-on-the-Lake