Support hospitality technology at Fairmont Jasper Park Lodge by resolving hardware, software, and connectivity issues for property colleagues. Work within a premier dining environment.

As an IT Specialist, you will help ensure efficient day-to-day technology operations and superior service. Responsibilities include installing devices, monitoring antivirus and backups, managing tickets, maintaining inventories, and supporting colleague transitions. Hotel or hospitality experience is advantageous.

Key Responsibilities:

- Log, track, and follow up on support tickets
- Install, configure, and maintain computers and mobile devices
- Monitor antivirus, backup systems, and network connectivity
- Prepare and recover equipment during colleague onboarding




- Escalate alerts and complete IT projects as directed

Requirements:

- One to two years in IT support, help desk, or infrastructure
- Foundational CompTIA, Google, or Microsoft certification preferred
- Excellent communication and customer service abilities
- Ability to work independently with robust accountability
- Eagerness to learn in hospitality technology

Bring organized ticket management, equipment support, and technical troubleshooting to Fairmont Jasper Park Lodge’s hospitality technology operations.

📌 Hospitality Technology Support Analyst (Jasper)
🏢 Fairmont Hotels and Resorts
📍 Jasper