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Join the Hydro Team. ­ Technologist – Customer Services Competition #: NLH-RE-26-164 Status: Term

Location:
St. John’s Our employees are at the heart of what we do. We’re looking for passionate and performance focused people – people who want to make a difference for our customers and who share our values. ­ GENERAL DUTIES: Carries out all activities associated with the contribution in aid of construction/damage claims, energy management and customer communications processes that are within the roles and responsibilities of the customer communications and support services business unit. Duties include calculation of CIAC’s for requests for service, investigating customer damage claims, addressing energy management issues with customers, researching items for Hydro’s energy management programs, carrying out customer energy audits and providing technical assistance to other customer service staff and field staff. Assists with. All other duties related to or associated with this classification. Responsible for personal safety and that of co-workers by observing and promoting the Corporation's Safety and Health Program. Responsible for any environmental aspects of the job and performing work in an environmentally responsible manner. ­ REQUIRED

QUALIFICATIONS:
High school graduation, successful completion of a two (2) or three (3) year electrical or electronic technology course with the power systems option from a recognized technical institute and either have completed the four (4) year training program established by the Corporation or have four (4)



years experience as a technician in the discipline. Must possess training and be efficient in the use of personal computers and standard office software. Must possess good oral and written communication skills. Must work with minimum supervision, exhibit a positive work attitude and be highly self-motivated. Previous customer service experience and an ability to interact effectively with customers and employees will be a definite asset. Shall have a thorough knowledge of all regulations and safety rules. Must possess an appropriate valid driver’s license. Should no applicants meet the above qualifications, consideration may be given to other applicants following an assessment of their technical skills and abilities. ­ CLOSING DATE: November 16, 2026 We’re looking for energy we can count on Wondering what to expect when starting a career at Hydro? ­ Click here to learn more. Newfoundland and Labrador Hydro is the people’s utility that you can count on – providing secure, cost-conscious, reliable electricity while harnessing sustainable energy opportunities to benefit the people of Newfoundland and Labrador. We value our employees, we take care of each other, we recognize excellence, we respect individuality and we work hard to create an inclusive and welcoming workplace. People who work at Hydro feel like they’re part of a community and we give back to the communities where we live and work to make them stronger.­ There’s lots to learn at www.nlhydro.com Apply Now. Our company values diversity and inclusion in the workplace and encourages applications from diverse candidates, including women, Indigenous peoples, persons with disabilities and members of visible minorities. Submit your application online. Please quote the competition number with your application. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

📌 Technologist – Customer Services (St. John's)
🏢 Newfoundland Labrador Hydro
📍 St. John's