Support B2B healthcare partners in English and French as Maple’s Bilingual Client Success Coordinator, working remotely within Canada or hybrid in Toronto.

This full-time role supports Maple’s Channel Partnerships team and growing partner network. You will coordinate account operations, onboarding, reporting, troubleshooting, and partner communications. Success requires client-facing experience, strong organization, customer service instincts, and explicit bilingual communication.

Key Responsibilities:

- Respond to partner questions and requests in English and French
- Coordinate onboarding, communications, eligibility updates, and administrative tasks
- Prepare and distribute accurate monthly partner reports
- Troubleshoot operational issues and escalate complex matters




- Maintain partner documentation and task tracking across internal systems

Requirements:

- At least one year of client-facing or similar experience
- Bilingual English and French verbal and written communication
- Strong customer service instincts and problem-solving interest
- Organized, detail-oriented approach to priorities and follow-ups
- Curious, AI-savvy, dependable, and collaborative working style

Bring bilingual communication, operational coordination, and thoughtful client support to Maple’s healthcare partnerships across Canada.

📌 Bilingual Client Success Coordinator (Winnipeg)
🏢 Maple
📍 Winnipeg