Deliver high-level customer service as a Customer Account Specialist, managing inquiries, orders, and business relationships by email and phone.
This Customer Account Specialist supports internal and external customers through established protocols. The position processes customer inquiries and orders while maintaining relationships with an assigned customer pool. You will also participate in continuous process improvement initiatives that bring solutions to customer needs.
Key Responsibilities:
- Provide high-level service to internal and external customers
- Process customer inquiries through email and phone
- Process customer orders following established protocols
- Build business relationships with assigned customers
- Participate in continuous process improvement initiatives
Requirements:
- Ability to support internal and external customer needs
- Ability to process inquiries and orders accurately
- Ability to follow established protocols
- Ability to build and maintain business relationships
- Interest in continuous process improvement initiatives
Apply customer service, account management, and process improvement skills while supporting inquiries, orders, and customer relationships.