Position Title: Case Worker – HART Hub

Employment Status: Full-time Contract – 1 Day Vacancy

Position Status: This is a Bargaining Unit position. All terms and conditions of the collective bargaining agreement apply.
This posting is for a recent vacancy

Job Posting Deadline for Internal Candidates: November 6, 2026, at 5pm

Hours of Work Schedule: 35 hours per week Monday to Friday, 8 AM– 4 PM

Salary Range: Annualized salary range of $51,196.60 - $56,529.20 commensurate on skills and experience and plus participation in HOOPP

Hiring Manager: Manager, Hart Hub

Primary Location: HART Hub | Whitby, Ontario and this community based and flexibility across various Agency locations within Durham Region is needed.

Organization

Who We Are: Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education for Durham community members facing barriers to health and well-being.

Who We Serve: DCHC offers equity-focused programs and services for priority populations, including Indigenous peoples, Black communities, 2SLGBTQI+ community members, newcomers to Canada, seniors, and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

How We Work: Our interprofessional team includes physicians, nurse practitioners, nurses, counsellors, dietitians, outreach workers, medical secretaries, and administrative staff. Together, we place each client at the centre of care and respond to their needs through integrated clinical care, wellness supports, and health education.

Why Join Now:



This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand, client stories, and resources, we are diversifying, expanding, and strengthening how we serve the community.

About HART Hub

HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed practice, choice, and practical support.

As part of our expanding stabilization services, HART Hub will operate 13 stabilization units providing 24/7 accommodation and support for individuals who require a safe, stable environment while working toward longer-term housing and community stability.

We are seeking compassionate, reliable and skilled Case Workers to join our 24/7 stabilization team.

Position Overview

The Case Worker is a frontline member of the Stabilization Services team and plays a central role in supporting residents throughout their stay.

Working as part of a 24/7 team, Case Workers provide a consistent and welcoming presence within the stabilization program. They develop trusting relationships with residents, support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization plans.





This position is well suited to someone who understands that stability begins with relationship, safety, dignity and consistency.

The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure residents receive coordinated support.

Key Responsibilities

Resident Support & Engagement

- Build respectful, professional and trusting relationships with residents.
- Provide consistent frontline support to residents within the stabilization units.
- Welcome new residents and assist with orientation to the program, expectations, services and available supports.
- Conduct regular check-ins with residents and respond to identified needs.
- Support residents with activities of daily living and practical problem-solving when required.
- Promote resident choice, independence, dignity and self-determination.
- Encourage participation in appropriate programming, appointments and community resources.
- Support residents in maintaining connections with family, community and service providers where appropriate and desired.
- Recognize changes in presentation, behaviour or circumstances and communicate concerns to the appropriate team member.

Stabilization & Housing Support

- Work with residents to identify immediate priorities and goals.
- Support residents in developing and following individualized stabilization plans.
- Assist residents to identify barriers to housing and community stability.
- Support residents with housing-related tasks and referrals in collaboration with the Housing and Case Managem

📌 Case Worker (Whitby)
🏢 Durham Community Health Centre
📍 Whitby