Lead Hilton Suites Winnipeg Airport Hotel guest services with front desk supervision, reporting, staff training, and day-to-day operational oversight. This full time position is based in Winnipeg, Manitoba.

The Guest Services Supervisor manages and participates in Front Desk, Night Audit, Guest Services, and Transportation operations. You will support financial goals, revenue management, inventory cost control, brand standards, and guest satisfaction. The position reports to the Guest Services Manager and includes Manager on Duty shifts.

Key Responsibilities:

- Supervise Front Office, Guest Services, Transportation, and Night Audit operations
- Train, coach, and develop Guest Services personnel
- Monitor reservations, guest accounting, credit policies, and financial transactions




- Maintain brand standards and promote outstanding guest experiences
- Act as Manager on Duty during irregular business hours

Requirements:

- One to two years of supervisory guest service experience
- Previous hotel experience is required
- Excellent organizational, written, and oral communication skills
- Proven leadership, accuracy, and attention to detail
- Availability for evenings, weekends, holidays, and shift work

Apply your hotel leadership, front desk supervision, and guest service expertise at Hilton Suites Winnipeg Airport Hotel.

📌 Hotel Front Desk Supervisor (Winnipeg)
🏢 Hilton
📍 Winnipeg