As a Service Writer, you will provide exceptional front line customer service to ensure long-term customer relationships and profitable work for Maxim.
Responsibilities
- Process internal & external customer requests
- Preforms unit intake process
- Provides updates to customers
- Preforms unit pick ups
Qualifications
- 1 to 2 years of experience in the automotive industry
- Experience in medium/heavy duty truck (or related) industry (in order to understand repair time length and how to manage work orders) would be an asset but is not required
- Front line customer service experience
- Technical product knowledge is preferred
- Strong internal and external customer service focus & ability to build relationships
- A team player that takes initiative and proves a good work ethic
- Possess strong listening,
problem solving and decision making skills
- Basic computer experience: MS Word, Internet, email, keyboarding, data entry
- Organized, sets and meets priorities
- Strong attention to detail
- Ability to work with interruptions
Hours
- Wednesday to Sunday, 10:00AM - 7:00PM.
Why choose Maxim?
- A competitive hourly wage
- Group benefits including health (drug card), dental & vision
- RRSP plan with company match
- Educational assistance plan
- Employee referral $$ bonuses
- Opportunities for advancement
- Strong team workplace
- Support of a national company
More About Us
We provide quality transportation equipment, parts, and service to our customers. Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal. We are proud to be a Canadian company with almost 450 employees.
📌 Service WriterNEW (Prince Albert)
🏢 Maxim Truck & Trailer
📍 Prince Albert
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