Job Title: Warehouse Automation Specialist

Salary Range: CAD$43,228:00 – CAD$54:000:00

Working Type: On‑Site

The Warehouse Automation Specialist is responsible for maintaining inventory integrity, system functionality and operational continuity across automated and manual warehouse operations within a cold‑storage meat packaging operation.

The role safeguards product availability, food safety compliance, and data integrity by driving disciplined use of WCS/ERP/automated systems, maintaining high inventory accuracy, and supporting continuous improvement across inventory, systems, and operational processes in a temperature‑controlled, highly regulated environment.

The role is a hands‑on, floor‑based key‑user and first‑line systems support position, providing on‑site coverage with one specialist per shift as part of a 24/7 rotation. Working within Logistics Operations, the Specialist coordinates with operational, IT, engineers and external suppliers to diagnose issues, support recovery and elevate decisions outside agreed authority.

This role is at the heart of driving our business capability and building a fantastic environment for all our colleagues.

Key Accountabilities

Regulatory, Safety & Quality Compliance

- Follow approved safety, access and intervention procedures when supporting automated equipment, including restricted areas, isolation requirements and escalation of unsafe conditions.
- Ensure all products meet safety, legal, and quality standards.
- Ensure inventory processes support food safety, quality, and regulatory compliance (e.g., HACCP, CFIA, GMPs)
- Maintain traceability and readiness for mock recalls, audits, and inspections
- Monitor adherence to cold chain requirements,



ensuring product integrity during storage and handling
- Ensure correct segregation and documentation of held, rejected, recalled, or expired product
- Support sanitation, allergen control, and biosecurity procedures as they relate to inventory and storage zones

Inventory Accuracy & Stock Control

- Maintain alignment between physical inventory and ERP/WCS stock records across automated and manual warehouse areas. Maintain high levels of inventory accuracy and product availability to support production and customer service requirements
- Coordinate and execute cycle counting programs, physical inventories, and reconciliation activities, ensuring alignment between system records and physical stock
- Provide guidance and oversight to operators conducting manual stock counts, verify count quality and investigate discrepancies; direct people‑management responsibilities, if any, remain subject to the agreed team structure.
- Accurately control raw materials, packaging materials, finished goods, and returnable assets (e.g., pallets, crates, bins)
- Investigate and resolve inventory discrepancies within defined timeframes, identifying trends and recurring issues
- Investigate shortages, incorrect supply, stock discrepancies and service‑level issues affecting production or external customers, coordinating follow‑up with relevant teams.




- Manage authorized stock blocking, release, adjustments and inventory exception transactions, escalating decisions outside defined permissions.
- Ensure correct handling of lot control, batch integrity, expiry dates, FIFO/FEFO, and segregation of non‑conforming or quarantined stock
- Support inventory control activities in a cold and frozen workplace, ensuring compliance with product and temperature requirements

Systems, Data Integrity & Process Control

- Ensure accurate, timely, and efficient handling and tracking of goods.
- Act as a key user for the WCS/ERP, ensuring accurate and consistent system usage across all warehouse and packaging activities
- Provide proactive on‑floor support across inbound handling, ASRS, robotic palletizing, conveyors, production supply, outbound dispatch and crate washing operations.
- Triage operational and automation system exceptions, carry out first‑line diagnosis and approved recovery actions, and coordinate escalation to IT, engineering or supplier service desks when required.
- Investigate ASRS bin/aisle exceptions; coordinate physical checks and rework with operators, and block or unblock affected locations only when authorized and safe.
- Identify inbound load‑carrier and product‑handling non‑conformances; support controlled recovery or reintroduction of rejected or problematic pallets, crates and other load carriers using approved procedures and access levels.
- Perform detailed system analysis, including transaction reviews, audit trails, and log analysis to detect errors, gaps, or misuse
- Learn to interpret functional and interface specifications, API/interface logs and diagnostic d

📌 Warehouse Automation Specialist (Brantford)
🏢 Hilton Foods
📍 Brantford