Support Retail Current Accounts at Manulife as an Operations Intern, reviewing applications and documentation in a hybrid work arrangement. Help deliver smooth onboarding during RRSP season.

This Canadian Operations Management Intern role provides experience within a high-volume team supporting advisor referrals. You will review applications, follow account-opening procedures, monitor workflow queues, and maintain accurate records. The work supports Advisors, customers, and internal partners.

Key Responsibilities:

- Review new account applications and supporting documentation
- Follow procedures for account opening activities
- Monitor workflow queues and service level commitments
- Follow up on outstanding administrative requirements
- Research discrepancies and escalate complex issues

Requirements:

- Accuracy when reviewing applications and documentation
- Ability to follow operational guidelines
- Ability to maintain accurate internal system records
- Willingness to participate in training and meetings
- Interest in process improvement activities

Build operations experience through application review, workflow monitoring, and documentation support with Manulife’s Retail New Accounts team.

📌 Retail New Accounts Operations Intern (London)
🏢 Manulife/John Hancock
📍 London