Medical Day Unit

Home to seven regional programs and comprehensive health‑care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health‑care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting current standards in compassionate, empowered community‑driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Position: Full Time

Posting Period: October 30 2026 - November 6 2026

Hours of Work: Monday-Friday

Location: WRHN @ Midtown (formerly Grand River Hospital, KW Campus)

Salary: CAD 45.49-63.32

Close Date: 11/06/2026

Position Summary :

- Reviewing daily patient appointment schedules, adjusting and ensuring full schedule
- Reviewing orders and prioritizing urgent requests
- Acts as a resource for staff members, communicating appropriate knowledge, skill and judgement
- Adapts to changing workloads, collaborating with colleagues re: adjusting priorities.
- Is responsible for planning and coordination of nursing care interventions within the multidisciplinary team.
- Uses planning and organizational skills to assist with coordination of appointments, flow and referral management.
- Will provide direct care for patients daily and be a resource for conditions that are complex and outcomes are unpredictable.




- Acts as a role model and provides consultation to all members of the health care team.
- Communicating with our team members and departments to coordinate care and treatment plan
- Management of orders – renewal
- Resource to clinical secretary for clinical scheduling and coordination
- Ongoing teaching at the bedside (e.g., IV therapy, blood product administration, reaction protocols)
- Developing mini-in-services or refreshers for staff, or working with our EPL
- Coaching staff through difficult patient interactions or clinical uncertainty
- Acting as a mentor for new nurses, volunteers, or clinical externs
- Organize nursing assignments
- Leading daily huddle with team
- Discuss and co-ordinate with the regional partners regarding flow into the clinic and repatriation back to patients' home hospital
- Act as a resource for MDU
- Act as a resource to CSO for staffing needs
- Provide encouraging support to new hires to build confidence
- Assist with coordination to float pool nurses, clinical externs and other team members for orientation, onboarding
- Review staffing on a daily basis. Identify and manage staffing needs/gaps for the week, adjusting accordingly
- Organize and assist with break coverage
- Monitor supplies and inventories ie) special orders
- Review/process incident reports




- Code Blue response
- Participating in quality improvement initiatives (e.g., reducing wait times, improving patient flow, audits)
- Tracking trends in incident reports and helping implement corrective actions
- Supporting audits (documentation, transfusion practices, infection control)
- Reinforcing compliance with safety frameworks i.e.) Accreditation Canada standards
- Troubleshooting last-minute staffing issues (sick calls, surge volumes)
- Escalating operational concerns to management
- Helping refine workflows, policies, or booking processes
- Acting as the go-to for unclear or incomplete physician orders
- Managing escalated patient concerns or complaints
- Supporting complex discharge planning or follow-up coordination
- Ensuring culturally safe and patient-centered care practices

Position Requirements:

- A minimum of five to seven (5 to 7) years required of recent experience working in MDU or Ambulatory Care Clinic Medicine/Surgery
- Experience with blood products and excellent knowledge of policies and procedures
- Knowledge of ORBCON and clinical guidelines – preferred 5 to 10 years of Charge/Resource nurse/Team Lead/Unit lead experience required

WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further div

📌 ONA-Resource Nurse (Kitchener)
🏢 Grand River Hospital
📍 Kitchener